Refund Policy

For orders accepted by our store, we accept returns of both defective and non-defective merchandise and also consider exchanges. A non-defective return may follow a change of mind, personal preference, or selection of the wrong item. Damage, defects, an incorrect item, missing contents, or a material difference from the description may also qualify for review.

Within this policy, a request must reach us within 30 days after delivery. Eligible merchandise must be new, unused, and in its original condition with the original packaging, tags, and included accessories. Returns are handled by mail. A free return label is included in the package, and no restocking fee is charged.

Start the request with the order number, checkout email, and an explanation. For damage, defects, incorrect shipments, or missing items, include photos or video showing the product and packaging. Do not mail anything back without authorization. Exchanges depend on actual inventory when the request is approved. Providing the stated information helps the process continue promptly.

After an approved return is received and reviewed, an eligible refund is sent to the original payment method. We process that refund within 10 days after approval; a bank or card issuer may require additional posting time. Read this condition together with the other guidance on this page.